{"id":128,"date":"2020-06-12T17:22:07","date_gmt":"2020-06-12T17:22:07","guid":{"rendered":"http:\/\/www.innothreadgraphics.com\/newsite\/?page_id=128"},"modified":"2026-06-17T19:24:12","modified_gmt":"2026-06-17T19:24:12","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.innothreadgraphics.com\/newsite\/about\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>HOW MANY SHIRTS DO I NEED TO ORDER?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>For screen printing, the minimum order is 24 pieces.  For DTF\/Hybrid printing the minimum order is 1 piece.  Embroidery orders require a 6 piece minimum.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DO YOU CHARGE SETUP FEES?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>No, we do not charge setup fees.  Pricing is based on quantity ordered.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WHAT TYPE OF PRODUCTS DO YOU HAVE TO CHOOSE FROM?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>We carry just about every style of apparel imaginable. Available in many of the major brand companies. If you can&#8217;t find what you&#8217;re looking for online&#8230;contact us and if it&#8217;s made we can get it.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>HOW ARE THE T SHIRTS PRINTED?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>We use the screen printing process for most apparel printing.  On short run high color artwork we utilize a hybrid digital\/screen printing process. The artwork or design is exposed onto a screen (one color per screen) and then setup on a screen printing press and printed. The shirts are then run through a conveyor belt dryer to fully cure.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IF I ALREADY HAVE THE ARTWORK IN A FILE ON MY COMPUTER HOW DO I SEND IT TO YOU?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>There are two ways. The file can be emailed to&nbsp;<a href=\"mailto:sales@innothreadgraphics.com\">sales@innothreadgraphics.com<\/a>. If it&#8217;s a large file it should be compressed into a zip folder. Or if the file is too large to be emailed upload it to dropbox and send us the link.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>I DON&#8217;T HAVE A DESIGN. CAN YOU GUYS CREATE IT FOR ME? AND IF SO, HOW MUCH WILL IT COST?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Yes. We have full in house artwork capabilities. We will do basic text layouts at no charge. If you require design work then it&#8217;s charged at a $40 hourly rate.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>HOW MANY COLORS CAN YOU PRINT?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>We have the capabilities of running up to 8 colors.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CAN I CANCEL MY ORDER AFTER I PLACE IT?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Yes, as long as it hasn&#8217;t been printed. If the apparel has already been ordered from the distributor then a 15% restocking fee will apply.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CAN I GET A PHYSICAL PROOF BEFORE I PLACE THE FULL ORDER?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Yes, if your order is 400 pcs or more we&#8217;ll do it at no charge. Otherwise it&#8217;s $40 per color printed per design.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WHAT TYPE OF PAYMENTS DO YOU ACCEPT? AND DO I HAVE TO PAY UPFRONT?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>We accept Visa, MasterCard, Amex, Discover, PayPal and check. We require full payment up front for all unqualified customers.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WHAT&#8217;S YOUR TURN TIME?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Our standard turn time is approximately 5-7 working days for everything done in house. Times can vary depending on the busy seasons. You&#8217;ll be notified if it&#8217;ll be longer.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DO YOU DO ANYTHING ELSE BESIDES SCREEN PRINTED APPAREL?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Yes, we offer embroidery, design services, and thousands of promotional products such as business cards, postcards, pens, coffee mugs and much more.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DO I HAVE TO PAY FOR SHIPPING?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Shipping is free for all orders over $250 in the USA except Alaska and Hawaii. Special ordered garments may incur a shipping charge.<\/em><\/p>\n\n\n\n<!-- Global site tag (gtag.js) - Google Analytics -->\n<script async=\"\" src=\"https:\/\/www.googletagmanager.com\/gtag\/js?id=G-B8K0E0SXNF\"><\/script>\n<script>\n  window.dataLayer = window.dataLayer || [];\n  function gtag(){dataLayer.push(arguments);}\n  gtag('js', new Date());\n\n  gtag('config', 'G-B8K0E0SXNF');\n  gtag('config', 'AW-1065200698');\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>HOW MANY SHIRTS DO I NEED TO ORDER? For screen printing, the minimum order is 24 pieces. For DTF\/Hybrid printing the minimum order is 1 piece. Embroidery orders require a 6 piece minimum. DO YOU CHARGE SETUP FEES? No, we do not charge setup fees. Pricing is based on quantity ordered. WHAT TYPE OF PRODUCTS &#8230; <a href=\"https:\/\/www.innothreadgraphics.com\/newsite\/about\/frequently-asked-questions\/\" class=\"more-link text-uppercase small\"><strong>Continue Reading<\/strong> <i class=\"fa fa-angle-double-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-128","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"HOW MANY SHIRTS DO I NEED TO ORDER? For screen printing, the minimum order is 24 pieces. For DTF\/Hybrid printing the minimum order is 1 piece. Embroidery orders require a 6 piece minimum. DO YOU CHARGE SETUP FEES? No, we do not charge setup fees. Pricing is based on quantity ordered. 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04:46:49","updated":"2026-06-17 21:06:36","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.innothreadgraphics.com\/newsite\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.innothreadgraphics.com\/newsite\/about\/\" title=\"Resources\">Resources<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tFrequently Asked Questions\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.innothreadgraphics.com\/newsite"},{"label":"Resources","link":"https:\/\/www.innothreadgraphics.com\/newsite\/about\/"},{"label":"Frequently Asked 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